For-profit floats idea of money-back guarantee

Under federal pressure because so many students are defaulting on loans, Kaplan University’s CEO has told Education Secretary Arne Duncan he’s willing to give students their money back if they’re not satisfied with introductory courses. University of Phoenix is piloting a free, three-week orientation so students can make sure they’re ready for college before they pay tuition and take out loans. So far, 80 percent of prospective students who take the orientation go on to enroll.

Also on Community College Spotlight, Accenture’s CEO champions community colleges. A plumber’s son, he got his start at a two-year college.

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